Customer-Focused Teller: Banking Solutions & Growth

PNC; Longmont (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical/dental coverage

401(k) with match

Pension and stock purchase plans

Education assistance

Job summary

PNC is seeking a Teller based at the Twin Peaks branch in Longmont, CO. The role emphasizes delivering a unique customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff.

It requires strong customer service, product knowledge, and adherence to policies. Base salary ranges from $33,000 to $55,000 with incentive eligibility based on performance and location.

Qualifications

• No university/college degree required; relevant education and experience may be considered.
• Strong customer service and communication skills are essential.
• Ability to identify banking opportunities and educate customers on available options.

Responsibilities

• Deliver a differentiated customer experience to improve financial wellbeing and loyalty; educate on options and refer as appropriate.
• Identify opportunities through conversations and refer to branch staff.
• Engage customers in the lobby to connect with PNC products and digital tools.
• Apply product and procedural knowledge to solve customer issues.
• Ensure teller and branch operations are accurate and efficient.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller based at the Twin Peaks branch in Longmont, CO. The role emphasizes delivering a unique customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff.

It requires strong customer service, product knowledge, and adherence to policies. Base salary ranges from $33,000 to $55,000 with incentive eligibility based on performance and location.