Customer-Focused Store Specialist - 30% Discount & Benefits

Ocean-State-Job-Lot; Wethersfield (CT); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off: Sick Time, Vac

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability (For Full Time)

Accolade Care

Job summary

Ocean State Job Lot in Wethersfield, CT is seeking a Store Specialist to deliver friendly service, operate the POS, and support merchandising in assigned areas. This on-site role requires ensuring a smooth customer experience and adherence to store policies.

You will train and coordinate associates, manage breaks, and communicate issues to store leadership while maintaining a safe shopping environment for customers and team members.

Qualifications

• Prior retail merchandising, customer service and/or cashier experience preferred.
• Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.
• Availability to work as needed by the business including nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment.
• Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
• Promote Company-wide customer initiatives (donations, loyalty programs, promotions).
• Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.
• Train and coordinate assigned associates, manage breaks according to policy and regulations.
• Communicate issues and improvement opportunities to store leadership.
• Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.
• Handle daily damages and returns according to established procedures.

Skills

Retail experience

Customer service

Cashier

Communication skills

Job description

Ocean State Job Lot in Wethersfield, CT is seeking a Store Specialist to deliver friendly service, operate the POS, and support merchandising in assigned areas. This on-site role requires ensuring a smooth customer experience and adherence to store policies.

You will train and coordinate associates, manage breaks, and communicate issues to store leadership while maintaining a safe shopping environment for customers and team members.