Retail Store Specialist - Part Time with 30% Discount

Ocean-State-Job-Lot; West Village (MA); On-site; USD 20,664 - 23,419; Part time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Generous Paid Time Off

Comprehensive Health & Wellness

Flexible Spending Account (FSA)

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot is seeking a part-time Retail Customer Service Store Specialist in North Reading, MA. You will handle customer service, process advanced point-of-sale transactions, and help merchandise and maintain store displays while following company policies.

The role requires friendly communication, ability to work nights and weekends, and lifting up to 35 lbs. We offer associate discounts, health benefits, PTO, and opportunities for growth.

Qualifications

• Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred.
• Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.

Responsibilities

• Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment.
• Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
• Promote Company-wide customer initiatives (donations, loyalty programs, promotions).
• Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.
• Train and coordinate assigned associates, manage breaks according to policy and regulations.
• Communicate issues and improvement opportunities to store leadership.
• Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.
• Handle daily damages and returns according to established procedures.

Skills

Retail experience

Cashier experience

Basic math

Reading skills

Communication skills

Job description

Ocean State Job Lot is seeking a part-time Retail Customer Service Store Specialist in North Reading, MA. You will handle customer service, process advanced point-of-sale transactions, and help merchandise and maintain store displays while following company policies.

The role requires friendly communication, ability to work nights and weekends, and lifting up to 35 lbs. We offer associate discounts, health benefits, PTO, and opportunities for growth.