Retail Store Specialist: Customer Focus & 30% Employee Discount

Ocean-State-Job-Lot; Gales Ferry (CT); On-site; USD 24,000 - 26,000; Part time

Benefits offered by this job

Associate Discount 30%

Wellbeing Time & Care.com Access

Paid Time Off

Health & Wellness

FSA

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot in Gales Ferry, CT is seeking a Store Specialist to deliver friendly, efficient service at the point of sale and maintain merchandising in assigned areas.

You will handle customer inquiries, process transactions, promote store initiatives, and supervise associates while following company policies.

This part-time, on-site role offers hourly pay of $17.75–$18.75 and an employee discount, with growth opportunities and comprehensive benefits described in the posting.

Qualifications

• Prior retail merchandising, customer service and/or cashier experience preferred.
• Basic math and reading skills; legible handwriting; good verbal and written communication.
• Full-time availability including nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Provide exceptional customer service using the T.R.E.A.T. model.
• Assist customers, locate items, complete purchases, and perform POS functions.
• Promote store initiatives (donations, loyalty programs, promotions).
• Maintain displays, restock areas, and merchandise new items per guidelines.
• Train and coordinate associates; manage breaks per policy.
• Communicate issues and opportunities to store leadership.
• Maintain a safe, organized environment and perform maintenance.
• Handle daily damages and returns per procedures.

Skills

Retail experience

Customer service

Cashier experience

Math & literacy

Job description

Ocean State Job Lot in Gales Ferry, CT is seeking a Store Specialist to deliver friendly, efficient service at the point of sale and maintain merchandising in assigned areas.

You will handle customer inquiries, process transactions, promote store initiatives, and supervise associates while following company policies.

This part-time, on-site role offers hourly pay of $17.75–$18.75 and an employee discount, with growth opportunities and comprehensive benefits described in the posting.