Customer-Focused Store Associate - Help Donors & Communities

okgoodwill; Choctaw (OK); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

401k

RISE program

Job summary

Goodwill Central Oklahoma is seeking team members to deliver excellent customer service and perform a range of general store duties, including sorting, processing, and merchandising. This position is not supervisory and contributes to the organization’s mission by supporting donations and shoppers.

Starting pay is $13.25 per hour with benefits including medical, dental, vision, life and a 401k, plus the RISE program for employee growth.

Qualifications

• High school diploma or GED, preferred.
• Prior customer service experience, preferred.
• Ability to speak, read and write the English language.
• Reliable transportation and communication, required.

Responsibilities

• Punctual and dependable attendance.
• Provide excellent customer service to customers and donors.
• Distribute items from the back room to the correct areas of the store.
• Clean and straighten items on the floor.
• Clean the store, the dressing rooms, and the bathrooms.
• Abide by the policies and procedures as set forth by Goodwill Industries of Central Oklahoma.
• Must be able to perform tasks according to work instructions.
• Ensure security of all company assets and donations.
• Perform general sales floor/production area duties and cross train in all work areas.
• Adhere to cash handling procedures as outlined by Agency procedures.
• Greet and assist all donors/customers while directing complaints to management.
• Assist in loading and unloading of Goodwill trucks and trailers.
• Maintain store housekeeping to Agency standards.
• Attend training as required
• Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents or injuries immediately.

Skills

Customer service

English language proficiency

Attention to detail

Time management

Education

High school diploma or GED

Job description

Goodwill Central Oklahoma is seeking team members to deliver excellent customer service and perform a range of general store duties, including sorting, processing, and merchandising. This position is not supervisory and contributes to the organization’s mission by supporting donations and shoppers.

Starting pay is $13.25 per hour with benefits including medical, dental, vision, life and a 401k, plus the RISE program for employee growth.