Customer-Focused Store Associate | Donor & Retail Ops

Goodwill Industries International; Cleveland (TN); Hybrid; USD 17,000 - 19,000; Part time

Job summary

Goodwill Industries International's Chattanooga store is seeking a Store Associate to provide excellent customer service to shoppers and donors while following policies and procedures. You will help unload donations, stock shelves, direct complaints to management, and participate in training sessions.

The role emphasizes teamwork, reliability, and safety, with duties across sales floor and production areas.

Qualifications

• Provide excellent customer service to customers and donors
• Follow policies and procedures as set forth by Goodwill
• Attend and complete all training and meetings as required

Responsibilities

• Assist in loading/unloading of Goodwill trucks and trailers
• Maintain neat, clean, and organized sales floor and production areas
• Direct complaints to management when needed
• Support in stocking and merchandising on the retail floor

Skills

Customer service

Teamwork

Communication

Job description

Goodwill Industries International's Chattanooga store is seeking a Store Associate to provide excellent customer service to shoppers and donors while following policies and procedures. You will help unload donations, stock shelves, direct complaints to management, and participate in training sessions.

The role emphasizes teamwork, reliability, and safety, with duties across sales floor and production areas.