Customer-Focused Service Porter — Growth & Benefits

Victory Automotive Group

Fullerton (CA)

On-site

USD 19,000 - 28,000

Full time

5 days ago
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Benefits offered by this job

Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
401(k) with Company Match
Direct Deposit
Opportunity for Advancement

Job summary

Victory Automotive Group is seeking an outgoing Automotive Service Porter to welcome customers to the service department and ensure a smooth handoff to the Service Advisor. You will help manage vehicles on the lot and maintain cleanliness and organization.

The role requires a valid driver's license, a professional appearance, and the ability to work in a non-climate-controlled environment. Strong communication and basic computer skills are a plus; physical tasks include lifting and moving

Qualifications

  • Valid and unrestricted driver''s license and clean driving record.
  • Professional and dependable.
  • Safety and customer service oriented.
  • Basic computer and internet skills.
  • Outstanding communication skills.
  • Professional appearance and work ethic.
  • Ability to read and comprehend instructions.
  • Able to bend, kneel, squat, stand, and lift heavy objects as needed.

Responsibilities

  • Greets all customers entering the service area with a friendly, professional attitude.
  • Installs disposable protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service.
  • Delivers keys and repair order to the appropriate Service Advisor after parking vehicle.
  • Retrieves vehicles for customers when picking up, waiting at the vehicle, and thanking customers for their business.
  • Follows all safety and security procedures.
  • Attends all staff meetings, training, and educational classes as required.
  • Performs other duties as assigned.

Skills

Driver's license
Customer service
Communication skills
Computer literacy
Reading instructions
Professional appearance
Safety awareness

Job description

Victory Automotive Group is seeking an outgoing Automotive Service Porter to welcome customers to the service department and ensure a smooth handoff to the Service Advisor. You will help manage vehicles on the lot and maintain cleanliness and organization.

The role requires a valid driver's license, a professional appearance, and the ability to work in a non-climate-controlled environment. Strong communication and basic computer skills are a plus; physical tasks include lifting and moving

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