Customer-Focused Service Advisor | No Weekends, $75K+ OTE

Promotive; Warminster Township (Bucks County); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Paid training and development

Paid time off

Paid holidays

Career advancement opportunities

Supportive team environment

Job summary

Wayne's Automotive in Warminster, PA is seeking a customer-focused Service Advisor to join our team. This role handles the primary contact with customers, explains vehicle needs, coordinates repairs, and delivers an exceptional service experience from start to finish.

The successful candidate will have strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced shop. Base salary starts at $50,000 with uncapped bonuses and strong growth opportunities.

Qualifications

• Excellent communication and customer-service skills.
• Positive, professional demeanor with a can-do attitude.
• Ability to multitask in a fast-paced automotive shop.
• Strong organizational and follow-up skills.
• Team-oriented mindset and reliable work ethic.
• Computer proficiency and tech-savvy for shop tools.

Responsibilities

• Greet customers and build lasting relationships.
• Document vehicle issues accurately after listening.
• Communicate repair recommendations clearly and professionally.
• Prepare estimates and secure repair approvals.
• Coordinate workflow between customers and technicians.
• Keep customers informed throughout the repair process.
• Deliver vehicles and review completed repairs.
• Help ensure an outstanding customer experience every day.

Skills

Strong communication and customer care

Positive attitude and professional

Multitasking in a fast-paced shop

Organizational and follow-up skills

Team-oriented mindset

Computer proficiency

Tools

Tekmetric

Shop management systems

Job description

Wayne's Automotive in Warminster, PA is seeking a customer-focused Service Advisor to join our team. This role handles the primary contact with customers, explains vehicle needs, coordinates repairs, and delivers an exceptional service experience from start to finish.

The successful candidate will have strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced shop. Base salary starts at $50,000 with uncapped bonuses and strong growth opportunities.