Service Advisor ($50K Base + Bonus | OTE $75K+ | No Weekends) - 2280

Promotive; Warminster Township (Bucks County); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k) with company match

Paid training and development

Paid time off

Paid holidays

Career advancement opportunities

Supportive team environment

Job summary

Wayne's Automotive in Warminster, PA is seeking a customer-focused Service Advisor to join our team. This role handles the primary contact with customers, explains vehicle needs, coordinates repairs, and delivers an exceptional service experience from start to finish.

The successful candidate will have strong communication skills, a friendly demeanor, and the ability to multitask in a fast-paced shop. Base salary starts at $50,000 with uncapped bonuses and strong growth opportunities.

Qualifications

• Excellent communication and customer-service skills.
• Positive, professional demeanor with a can-do attitude.
• Ability to multitask in a fast-paced automotive shop.
• Strong organizational and follow-up skills.
• Team-oriented mindset and reliable work ethic.
• Computer proficiency and tech-savvy for shop tools.

Responsibilities

• Greet customers and build lasting relationships.
• Document vehicle issues accurately after listening.
• Communicate repair recommendations clearly and professionally.
• Prepare estimates and secure repair approvals.
• Coordinate workflow between customers and technicians.
• Keep customers informed throughout the repair process.
• Deliver vehicles and review completed repairs.
• Help ensure an outstanding customer experience every day.

Skills

Strong communication and customer care

Positive attitude and professional

Multitasking in a fast-paced shop

Organizational and follow-up skills

Team-oriented mindset

Computer proficiency

Tools

Tekmetric

Shop management systems

Job description

Service Advisor ($50K Base + Bonus | OTE $75K+ | No Weekends)

Wayne's Automotive – Warminster, PA

**** ONLY INTERESTED IN THOSE WHO RESIDE IN BUCKS OR MONTGOMERY COUNTY ****

Top Reasons to Apply

• $50,000+ base salary (based on experience)
• Uncapped bonus opportunities
• $75,000+ On-Target Earnings (OTE)
• No weekends - Monday through Friday, 8:00 AM-5:00 PM
• 401(k) with company match
• Paid training and ongoing development
• Established, busy shop with a steady customer base
• Career growth opportunities within a growing multi-location company
• Supportive team environment with strong leadership

Wayne's Automotive is looking for a customer-focused Service Advisor to join our team in Warminster, PA.

Whether you're currently a Service Advisor or someone with strong customer service experience looking to build a career in the automotive industry, we'd love to talk with you.

In this role, you'll be the primary point of contact for our customers - helping them understand their vehicle needs, coordinating repairs, and delivering an exceptional service experience from start to finish.

What You'll Do

• Greet customers and build lasting relationships
• Listen to customer concerns and accurately document vehicle issues
• Communicate repair recommendations clearly and professionally
• Prepare estimates and secure repair approvals
• Coordinate workflow between customers and technicians
• Keep customers informed throughout the repair process
• Deliver vehicles and review completed repairs
• Help ensure an outstanding customer experience every day

Compensation Structure

• Starting salary from $50,000 annually
• Compensation based on experience and performance
• Performance-based bonus opportunities
• On-Target Earnings (OTE): $75,000+

What We're Looking For

• Strong communication and customer service skills
• Positive attitude and professional demeanor
• Ability to multitask in a fast-paced environment
• Strong organizational and follow-up skills
• Team-oriented mindset
• Computer proficiency

Preferred

• Previous Service Advisor or Service Writer experience
• Automotive industry experience
• Experience with estimating and customer-facing sales
• Familiarity with shop management systems

Shop & Equipment

• Approximately 50 vehicles per week
• Mix of Domestic (40%), Asian (40%), and European (20%) vehicles
• Tekmetric shop management system
• Digital vehicle inspections
• Modern, well-equipped facility

Benefits

• 401(k) with company match
• Paid training and professional development
• Paid time off
• Paid holidays
• Career advancement opportunities
• Supportive team environment

Work Environment

• Family-owned business with 3 locations
• Established reputation in the community
• Team-oriented culture focused on customer satisfaction
• Leadership team that provides support and autonomy
• Long-term career opportunity with room to grow

If you're passionate about helping customers, enjoy building relationships, and want to be part of a professional automotive team, we'd like to meet you.