Customer-Focused Security Officer: Safety & Support

Nebraska Furniture Mart Inc.; Cedar Park (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Nebraska Furniture Mart Inc. is seeking a Security Officer to provide an authoritative presence, protect property and staff, and maintain a safe shopping environment.

The role emphasizes customer interaction and proactive security measures. Responsibilities include greeting customers, assisting with carts and accessibility, tagging property, responding to incidents, patrolling facilities and parking areas, and reporting findings.

Qualifications

• High School Diploma/GED preferred.
• Valid driver's license with acceptable driving record.
• Ability to engage customers professionally.
• Flexible to changing environments and situations.
• Stamina to stand for long periods.
• Knowledge of Microsoft Office applications.
• Complete training within 90 days and obtain license within 30 days.
• Able to work night/weekend/early morning hours.

Responsibilities

• Greet customers, visitors and vendors and assist them in locating staff.
• Assist customers with electric handicapped carts and wheelchairs.
• Monitor and tag property brought into the stores.
• Respond to shoplifting, medical emergencies and inclement weather as needed.
• Patrol facilities and parking areas; direct traffic during events and high-traffic times.
• Assist customers and staff with vehicle breakdowns and cart retrieval.
• Record preliminary investigations, audits and security surveys and document findings.

Skills

Customer engagement

Stamina to stand

Communication skills

Attention to detail

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Nebraska Furniture Mart Inc. is seeking a Security Officer to provide an authoritative presence, protect property and staff, and maintain a safe shopping environment.

The role emphasizes customer interaction and proactive security measures. Responsibilities include greeting customers, assisting with carts and accessibility, tagging property, responding to incidents, patrolling facilities and parking areas, and reporting findings.