Customer-Focused Security & Safety Lead

NFM; The Colony (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Same-day pay

Competitive pay increases

Inclusive culture

Health, dental, vision, life Insurance

Paid holidays & PTO

Staff discount

Career development opportunities

Volunteer opportunities

Tuition reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) is seeking a Security Officer to maintain a safe and secure environment, protect property, and assist staff and customers. The role involves welcoming customers, monitoring property, handling incidents, and patrolling facilities to ensure smooth operations.

The position requires flexibility for night/weekend/early-hour shifts, a valid license, and the ability to complete required training within stated time frames. Equal opportunity employer.

Qualifications

• High School Diploma or GED preferred.
• Valid driver’s license and acceptable driving record.
• Ability to consistently engage customers in a professional manner.
• Remain flexible to ever changing environments and adapt to different situations.
• Stamina to stand for long periods of time.
• Knowledge of Microsoft Office applications.
• Certification in OC foam deployment within one year (Nebraska & Kansas only).
• Complete required training within 90 days of employment.
• Texas-only: obtain non-commissioned security officer license within 30 days.

Responsibilities

• Greet customers, visitors and vendors and assist them in locating staff.
• Issue electric handicapped shopping carts and assist with wheelchairs and shopping carts.
• Examine and tag property being brought into the stores.
• React to shoplifting incidents, medical emergencies and inclement weather.
• Patrol facilities and parking areas; direct traffic during events; enforce parking regulations.
• Assist customers and staff with vehicle break-downs and lock-outs; retrieve shopping carts.
• Conduct preliminary investigations, audits and security surveys and document findings.

Skills

Customer engagement

Adaptability

Stamina

MS Office

Flexible hours

Security certification prep

Education

High School Diploma/GED preferred

Tools

OC foam deployment

Job description

Nebraska Furniture Mart (NFM) is seeking a Security Officer to maintain a safe and secure environment, protect property, and assist staff and customers. The role involves welcoming customers, monitoring property, handling incidents, and patrolling facilities to ensure smooth operations.

The position requires flexibility for night/weekend/early-hour shifts, a valid license, and the ability to complete required training within stated time frames. Equal opportunity employer.