Customer-Focused Scheduling & Sales Specialist

Magic City Garage Door Co Inc; Minot (ND); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Sign‑on bonus up to $2,500

120 hours PTO per year

Paid holidays

Medical, Dental, Vision

401(k) with employer match

Employee stock purchasing plan

Job summary

Magic City Garage Door Co Inc in Minot, ND is seeking a full-time Sales & Service Coordinator to effectively manage technician schedules and enhance customer interaction. The ideal candidate will thrive in a dynamic environment, balancing tasks while ensuring a smooth customer experience.

Responsibilities include building and managing service schedules, interacting with customers, maintaining accuracy in service estimates, and working closely with the field team.

Benefits include sign-on bonuses, generous PTO, medical benefits, and more, all aiming to create a supportive work environment.

Qualifications

• Must be able to coordinate schedules and manage multiple tasks concurrently.
• Capable of providing excellent customer service and building relationships.
• Experience with scheduling software or similar tools preferred.

Responsibilities

• Build and manage daily schedules for technicians.
• Dispatch technicians and provide clear job details.
• Answer inbound customer calls and schedule service appointments.
• Create and update customer estimates and service tickets.
• Support field leaders with scheduling and job coordination.

Skills

Detail-oriented

Flexible

People-oriented

Independent

Organized

Job description

Magic City Garage Door Co Inc in Minot, ND is seeking a full-time Sales & Service Coordinator to effectively manage technician schedules and enhance customer interaction. The ideal candidate will thrive in a dynamic environment, balancing tasks while ensuring a smooth customer experience.

Responsibilities include building and managing service schedules, interacting with customers, maintaining accuracy in service estimates, and working closely with the field team.

Benefits include sign-on bonuses, generous PTO, medical benefits, and more, all aiming to create a supportive work environment.