Customer-Focused Sales Support Specialist

HEICO Corporation; Peachtree City (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

HEICO Corporation seeks a Sales Support Specialist to assist the Sales team with customer requests, order data entry, and contract review. The role emphasizes customer service excellence, teamwork, and productive use of systems and tools.

Ideal candidates will have a high school diploma or GED, basic computer skills (Windows, MS Word, MS Excel), and a willingness to learn. Prior customer service experience is preferred and travel is minimal.

Qualifications

• High school diploma or GED is required; related experience helps.
• Customer service experience preferred; ability to handle inquiries.
• Ability to read and interpret documents and write routine reports.

Responsibilities

• Perform order data entry for Account Managers and ensure contract review.
• Enter and update customer orders.
• Assist with customer communication and issue resolution.
• Provide coverage for team members when needed.
• Support team with special projects and additional tasks.

Skills

Customer service excellence

Interpersonal communication

Team collaboration

Problem solving

Telephone etiquette

Education

High school diploma or GED

Tools

Windows

MS Word

MS Excel

Job description

HEICO Corporation seeks a Sales Support Specialist to assist the Sales team with customer requests, order data entry, and contract review. The role emphasizes customer service excellence, teamwork, and productive use of systems and tools.

Ideal candidates will have a high school diploma or GED, basic computer skills (Windows, MS Word, MS Excel), and a willingness to learn. Prior customer service experience is preferred and travel is minimal.