Customer-Focused Sales Support | Fast Order Entry

ABATIX; West Chicago (IL); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Paid Time Off (PTO) starting Day 1

401(k) matching

Multiple healthcare plans

Short and long term disability

Job summary

ABATIX is searching for a Sales Support Specialist to be a key point of contact for customers, vendors, and partners in West Chicago. In this role, you will provide essential customer support and ensure a positive experience through various communication channels.

With a commitment to employee development and opportunities for growth, ABATIX values customer service and problem-solving skills. Benefits include PTO from day one, 401(k) matching, and multiple healthcare options.

Qualifications

• 2+ years of customer service experience.
• Experience with industrial, construction, safety, or related products preferred.
• Strong customer service mindset.

Responsibilities

• Assist customers in person, over the phone, and via email.
• Provide pricing and product information.
• Source and process special orders.

Skills

Customer service

Verbal communication

Written communication

Computer literacy

Multitasking

Education

High school degree or GED certificate

Tools

P21 software

Job description

ABATIX is searching for a Sales Support Specialist to be a key point of contact for customers, vendors, and partners in West Chicago. In this role, you will provide essential customer support and ensure a positive experience through various communication channels.

With a commitment to employee development and opportunities for growth, ABATIX values customer service and problem-solving skills. Benefits include PTO from day one, 401(k) matching, and multiple healthcare options.