Customer-Focused Sales Associate | Growth & Benefits

Floor & Decor; Garden City (ID); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical, Dental, Vision insurance

Job summary

Floor & Decor in Garden City, Idaho is hiring Sales Associates to provide friendly, accurate service and assist customers with their projects on a fast-paced, safety-conscious sales floor.

Full-Time and Part-Time positions are available. You will stock shelves, process purchases at POS, and help maintain a clean, organized store while delivering exceptional customer experiences daily.

Qualifications

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Ability to handle multiple tasks and work well under pressure
• Some positions may require forklift certifications through F&D
• Where permissible by state law, certification to use heavy equipment requires successful passing of a drug test

Responsibilities

• Connect with customers, ask about their projects, recommend products and excite customers about their purchase
• Provide above and beyond customer service and exceed customer expectations when assisting customers
• Maintain the in-stock condition of assigned areas and ensure it is clean, shoppable and safe
• Work in cooperation with management and team members to achieve sales goals
• Process customers at checkout using point of sale (POS) system
• Process customer refunds and exchanges according to established guidelines
• Follow established cash, check and credit card acceptance procedures
• Create price tags and merchandise signs. Stock, tag and display merchandise
• Act and work in a manner consistent with the company’s core values
• Demonstrate and understand compliance of the company’s safety processes
• Answer telephone according to the company guidelines
• Be available to assist in other areas of the store as needed
• Work in a fast pace environment with accuracy

Job description

Floor & Decor in Garden City, Idaho is hiring Sales Associates to provide friendly, accurate service and assist customers with their projects on a fast-paced, safety-conscious sales floor.

Full-Time and Part-Time positions are available. You will stock shelves, process purchases at POS, and help maintain a clean, organized store while delivering exceptional customer experiences daily.