Customer-Focused Sales Associate - Flexible Schedule

storesalesassociate; Gastonia (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

CITITRENDS, Inc. in-store Sales Associate position is responsible for delivering excellent customer service and possessing knowledge of merchandise to enhance customer satisfaction.

This role requires proactive engagement, integrity, effective communication, and the ability to work in a dynamic retail environment. The Sales Associate supports a positive work culture and assists with loss prevention and store procedures.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Ability to work a flexible schedule incl. nights and weekends.

Responsibilities

• Deliver excellent customer service and knowledge of merchandise.
• Process freight and price changes/markdowns.
• Balance register according to policy.
• Assist customers at checkout and handle payments.
• Explain exchange/refund policies to customers.
• Maintain store cleanliness and stocking.
• Support loss prevention and report theft.

Skills

Communication skills

Organizational skills

Flexible schedule

Cash handling

Math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. in-store Sales Associate position is responsible for delivering excellent customer service and possessing knowledge of merchandise to enhance customer satisfaction.

This role requires proactive engagement, integrity, effective communication, and the ability to work in a dynamic retail environment. The Sales Associate supports a positive work culture and assists with loss prevention and store procedures.