Customer-Focused Retail Sales Associate

Citi Trends, Inc.; Natchitoches (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge in a fast-paced retail environment. You will greet customers, assist with purchases, and help maintain store appearance.

The role requires flexible hours, cash handling, and adherence to policies. You will support loss prevention, price changes, and merchandising, contributing to a positive store culture and customer satisfaction.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, ringing customers in, and thanking them for shopping.
• Follows all safety procedures.
• Must keep a professional, neat appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Responsible for assisting Store Manager with Loss Prevention procedures.
• Performs other duties as may be assigned.

Skills

Communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge in a fast-paced retail environment. You will greet customers, assist with purchases, and help maintain store appearance.

The role requires flexible hours, cash handling, and adherence to policies. You will support loss prevention, price changes, and merchandising, contributing to a positive store culture and customer satisfaction.