Customer-Focused Retail Associate — Growth & Benefits

Carter's Retail Inc.; Noblesville (IN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

30% discount on our brands

Referral bonuses

Tuition-free GED or bachelor’s degree

English language learning program

Training and development programs

Job summary

Carter's Retail Inc. is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain product features, and help them with our baby and children’s lines.

The role offers a welcoming, inclusive environment and opportunities for training and growth. Join a team that values flexible scheduling, a 30% discount on our brands, and programs to support personal development and education.

Qualifications

• Customer service experience or demonstrated engagement skills.
• Ability to handle multiple customers and tasks in a busy retail environment.
• Strong verbal and written communication for customer interactions.

Responsibilities

• Welcome customers with a warm greeting and explain product styles, features, and benefits.
• Resolve customer issues proactively and balance multiple customers on the sales floor.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale transactions.
• Complete floor replenishment and shipments as needed.
• Explain promotions and the loyalty program, including credit, to customers.
• Help minimize store loss while maintaining a safe, clean environment.

Skills

Customer service

Multitasking

Effective communication

Tools

POS system

Job description

Carter's Retail Inc. is hiring a Sales Associate to be the first face of the brand for growing families. You’ll greet customers, explain product features, and help them with our baby and children’s lines.

The role offers a welcoming, inclusive environment and opportunities for training and growth. Join a team that values flexible scheduling, a 30% discount on our brands, and programs to support personal development and education.