Customer-Facing Retail Associate — Growth & 30% Discount

Carter's Inc.; Altoona (PA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Mental health benefits

30% discount on our brands

Referral bonuses

Advance You Program

Job summary

Carter’s Inc. is seeking a Sales Associate to be the first face of our brand for families. You’ll greet customers, introduce baby essentials, assist with school shopping, and contribute to a welcoming, inclusive store culture.

We offer growth, training, and advancement opportunities while supporting a diverse team. Expect a dynamic retail environment with multiple responsibilities and standards aligned to Carter’s values.

Qualifications

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Job description

Carter’s Inc. is seeking a Sales Associate to be the first face of our brand for families. You’ll greet customers, introduce baby essentials, assist with school shopping, and contribute to a welcoming, inclusive store culture.

We offer growth, training, and advancement opportunities while supporting a diverse team. Expect a dynamic retail environment with multiple responsibilities and standards aligned to Carter’s values.