Customer-Focused Babywear Retail Associate — Growth & Perks

Carter's Retail Inc.; Mooresville (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Brand discount

GED/degree funding

ESL learning

Referral bonuses

Mental health benefits

Development programs

Job summary

Carter’s Retail Inc. is seeking a Sales Associate who will be the first face of the brand for growing families. You’ll greet customers, explain product styles and benefits, and help families prepare for school and daily moments of parenting. You will support omnichannel shopping and process transactions with care.

The role emphasizes a warm, inclusive environment, teamwork, and a commitment to growth and development. A 30% discount on our brands and other benefits are offered to teammates.

Qualifications

• Previous retail experience preferred.
• Excellent customer service skills.
• Strong verbal and written communication.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Resolve customer issues confidently and proactively in a busy retail environment.
• Assist with omnichannel experiences to ensure a positive shopping journey.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Explain current promotions and the brand loyalty program, including credit to customers.
• Maintain a safe, clean store and minimize loss through outstanding service.

Job description

Carter’s Retail Inc. is seeking a Sales Associate who will be the first face of the brand for growing families. You’ll greet customers, explain product styles and benefits, and help families prepare for school and daily moments of parenting. You will support omnichannel shopping and process transactions with care.

The role emphasizes a warm, inclusive environment, teamwork, and a commitment to growth and development. A 30% discount on our brands and other benefits are offered to teammates.