Customer-Focused Retail Associate — Growth & Benefits

Carter's Inc.; Manassas (VA); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Discount

Tuition assistance

Training programs

Career growth

Job summary

Carter’s is seeking a Sales Associate who greets families, helps them explore baby and children’s apparel, and ensures a positive shopping experience. You’ll confidently resolve issues, assist across channels, and support store operations in a fast-paced setting.

The role emphasizes customer service, teamwork, and flexibility to work various shifts, with opportunities for growth and development within the Carter’s family.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective verbal and written communication skills.
• Ability to manage multiple tasks in a busy retail environment.

Responsibilities

• Welcome customers and explain product styles, features, and benefits.
• Resolve issues proactively and balance multiple customers.
• Assist with omnichannel needs for a positive shopping experience.
• Process sales and register transactions.
• Perform floor replenishment and assist with shipments.
• Explain promotions and loyalty programs to customers.

Skills

Customer service

Communication

Multitasking

Retail

Job description

Carter’s is seeking a Sales Associate who greets families, helps them explore baby and children’s apparel, and ensures a positive shopping experience. You’ll confidently resolve issues, assist across channels, and support store operations in a fast-paced setting.

The role emphasizes customer service, teamwork, and flexibility to work various shifts, with opportunities for growth and development within the Carter’s family.