Customer-Focused Retail Associate: Cash & Merchandising

Citi Trends, Inc.; Champaign (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Citi Trends, Inc. is seeking a Store Sales Associate to join our team. You will support merchandising, process freight, and assist customers with friendly service in a fast-paced store environment.

The role requires strong communication, accuracy with cash handling, and flexibility to work nights and weekends. You will also reinforce loss prevention and uphold company policies while helping customers find what they need.

Qualifications

• Excellent communication and organizational skills.
• High school diploma or equivalent.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Process freight.
• Assist with price changes and markdowns.
• Balance the register according to company policy.
• Handle customer transactions and ring up purchases.
• Provide courteous customer service and greet shoppers.
• Explain exchange and refund policies to customers.
• Assist with loss prevention procedures and reporting incidents.

Skills

Customer service

Communication

Flexibility

Cash handling

Math skills

Education

High school diploma or equivalent

Job description

Citi Trends, Inc. is seeking a Store Sales Associate to join our team. You will support merchandising, process freight, and assist customers with friendly service in a fast-paced store environment.

The role requires strong communication, accuracy with cash handling, and flexibility to work nights and weekends. You will also reinforce loss prevention and uphold company policies while helping customers find what they need.