Customer-Focused Retail Associate

Ross Stores, Inc.; Buford (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. seeks a Retail Associate to ensure customers have a positive shopping experience. The role requires greeting Customers, assisting with merchandise, and maintaining a clean, well-presented store environment in line with company standards.

Responsibilities include assisting customers at the register, answering questions, and following safety procedures. The role emphasizes prompt service, brand integrity, and courteous interactions on the sales floor.

Qualifications

• Excellent customer service and communication with customers and staff.
• Ability to understand and follow store policies.
• Basic math skills for register transactions and pricing.

Responsibilities

• Greet customers, provide courteous, friendly assistance and answer questions.
• Maintain a clean, organized sales floor and proper merchandise presentation.
• Assist at the register, handle transactions accurately, and provide prompt service.
• Follow safety procedures and report hazards to Store Leadership.
• Support loss prevention and protect confidential information as required.

Skills

Customer service

Communication

Safety awareness

Team collaboration

Job description

Ross Stores, Inc. seeks a Retail Associate to ensure customers have a positive shopping experience. The role requires greeting Customers, assisting with merchandise, and maintaining a clean, well-presented store environment in line with company standards.

Responsibilities include assisting customers at the register, answering questions, and following safety procedures. The role emphasizes prompt service, brand integrity, and courteous interactions on the sales floor.