Vehicle Paperwork & Customer Service Specialist

CarMax Business Services; Augusta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

CarMax Business Services is looking for a Business Office Associate in Augusta, Georgia. This position entails providing exceptional customer service while facilitating sales, auction processes, and cash management. The ideal candidate will manage paperwork, assist customers, and train new associates. Essential skills include strong organizational abilities, communication, and the capacity to multi-task in a busy environment. CarMax promotes a supportive team culture with various work schedules.

Qualifications

• Ability to read, interpret and transcribe data.
• Must be able to prioritize and multi-task.
• Ability to lift objects weighing 15-20 lbs.
• Effective speaking and listening skills.
• Must complete CarMax provided training.

Responsibilities

• Assist store personnel and departments in daily functions.
• Provide customer service by greeting and helping customers.
• Process paperwork related to automobile sales.
• Manage cash handling and paperwork for auctions.
• Mentor new Business Office Associates and train staff.

Skills

Customer service skills

Organizational skills

Attention to detail

Intermediate PC skills

Communication skills

Tools

Microsoft Excel

Job description

CarMax Business Services is looking for a Business Office Associate in Augusta, Georgia. This position entails providing exceptional customer service while facilitating sales, auction processes, and cash management. The ideal candidate will manage paperwork, assist customers, and train new associates. Essential skills include strong organizational abilities, communication, and the capacity to multi-task in a busy environment. CarMax promotes a supportive team culture with various work schedules.