Customer-Focused Office Administrator

Superior Plus Propane; Placerville (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Superior Plus Propane is seeking an Office Administrator to handle incoming calls, assist walk-in customers, and process orders at our Placerville location. You will work with the service team to resolve issues and provide friendly, professional support.

The role requires a high school diploma, two years of customer service, and proficiency in Microsoft Word and Excel. The position offers hourly pay between $20.00 and $22.00, with overtime as needed and opportunities for growth.

Qualifications

• High school diploma/GED required.
• Two years of customer service.
• Strong attention to detail.
• Proficiency with Microsoft Office (Word/Excel).
• Ability to multi-task and prioritize workload.
• Legal Authorization to work in the US is required.

Responsibilities

• Handle incoming requests and calls from customers promptly.
• Assist and support walk-in customers at location. Contact customers to answer inquiries, resolve concerns and create new business.
• Process orders and complete forms/applications as required to fulfill customer requests.
• Assist sales team with incoming requests and outbound notification for new services and products.
• Support additional CSC needs and requirements as assigned.
• Overtime hours and weekends may be required when business needs require it.
• Other duties as assigned.

Skills

Customer service

MS Office

Multitasking

Attention to detail

Education

High school diploma/GED

Tools

Microsoft Office

Job description

Superior Plus Propane is seeking an Office Administrator to handle incoming calls, assist walk-in customers, and process orders at our Placerville location. You will work with the service team to resolve issues and provide friendly, professional support.

The role requires a high school diploma, two years of customer service, and proficiency in Microsoft Word and Excel. The position offers hourly pay between $20.00 and $22.00, with overtime as needed and opportunities for growth.