Customer-Focused Library Assistant

Library Center of the Ozarks; Springfield (MO); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Paid time off

Job summary

Library Center of the Ozarks in Springfield, MO is seeking a part-time Library Clerk to assist patrons with locating items, check-out and returns, and to provide a range of library-related services.

The role includes handling fines via POS, helping patrons with the catalog and computers, and supporting program prep while keeping the library neat and orderly. Evening shifts and occasional duties may be required.

Qualifications

• High school diploma or GED is required.
• Customer service experience is required.
• Experience in handling money preferred.
• Public library experience is strongly preferred.

Responsibilities

• Assist patrons with locating items, checkout and return of materials.
• Contact patrons to provide notice of missing/damaged materials and collect fines via POS.
• Assist patrons with reference and readers' advisory questions.
• Evaluate item condition on return, check for components, and shelve materials.
• Assist in opening/closing procedures and act as PIC during evening shifts.
• Accept cash, check, and credit card payments for fines and services.
• Follow library guidelines on confidentiality and censorship.
• Perform other duties as assigned during emergencies or shortages.

Skills

Customer service

Library knowledge

Cash handling procedures

Computers

Multi-tasking

Clerical tasks

Education

High school diploma or GED

Tools

Point-of-sale software

Automated circulation system

Job description

Library Center of the Ozarks in Springfield, MO is seeking a part-time Library Clerk to assist patrons with locating items, check-out and returns, and to provide a range of library-related services.

The role includes handling fines via POS, helping patrons with the catalog and computers, and supporting program prep while keeping the library neat and orderly. Evening shifts and occasional duties may be required.