Customer-Focused Front Office Coordinator

Greater Fairbanks Chamber of Co; Fairbanks (AK); On-site; USD 25,000 - 33,000; Full time

Job summary

TDL Staffing is seeking a Front Office Coordinator to be the first point of contact for a busy Alaska Native organization in Fairbanks. You will greet visitors, answer calls, and support daily front office operations with professionalism and confidentiality.

As the face of the organization, you will assist employees, visitors, beneficiaries, and community members while providing excellent customer service in a welcoming, mission-driven environment.

Qualifications

• High school diploma or GED equivalent required.
• Experience with multi-line phone systems preferred.
• Excellent verbal and written communication, organization, and customer service skills.

Responsibilities

• Greet employees, visitors, beneficiaries, and community members and direct them to the right department.
• Answer, screen, and route incoming calls on a multi-line system.
• Provide general information and take accurate messages when needed.
• Maintain a clean, welcoming reception area.
• Perform clerical duties such as filing, copying, scanning, sorting, and distributing documents.
• Assist with scheduling, events, and administrative projects.
• Process facility forms and route inquiries to appropriate personnel.
• Assist with meeting room setup, preparation, and cleanup.
• Support organizational events and special projects.

Skills

Customer service

Communication skills

Organization

Microsoft Office

Confidentiality

Education

High school diploma or GED

Tools

Multi-line phone systems

Microsoft Office

Job description

TDL Staffing is seeking a Front Office Coordinator to be the first point of contact for a busy Alaska Native organization in Fairbanks. You will greet visitors, answer calls, and support daily front office operations with professionalism and confidentiality.

As the face of the organization, you will assist employees, visitors, beneficiaries, and community members while providing excellent customer service in a welcoming, mission-driven environment.