Customer-Focused Front Desk & Office Support

Express Employment Professionals - Cincinnati East; Lake City (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Express Employment Professionals in Lake City, FL is seeking an Office Receptionist to greet visitors, answer phones, schedule appointments, and perform general office duties while delivering excellent customer service.

Duties include check-in processes, preparing and maintaining charts, collecting payments, scanning or faxing documents, and directing calls to the right staff, with solid computer skills and attention to detail.

Qualifications

• Problem solving methods and strategies.
• Customer service oriented to handle different situations from customers.
• Attention to detail.
• Must be able to move about the office or able to stoop or kneel to pick up small items.
• Must be able to hear well enough to communicate with other staff, customers, vendors, etc.

Responsibilities

• Check-in processes.
• Prepare and maintain charts.
• Collect payments.
• Scan, copy, or fax documentation as needed.
• Direct calls to the appropriate party or take messages.
• Working knowledge of computers, office management principles.

Skills

Problem solving

Customer service

Attention to detail

Mobility

Listening skills

Job description

Express Employment Professionals in Lake City, FL is seeking an Office Receptionist to greet visitors, answer phones, schedule appointments, and perform general office duties while delivering excellent customer service.

Duties include check-in processes, preparing and maintaining charts, collecting payments, scanning or faxing documents, and directing calls to the right staff, with solid computer skills and attention to detail.