Front Office & Customer Experience Specialist

Express Employment Professionals - Cincinnati East; Neosho (MO); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Holiday Pay (6 Days Observed)

401(k) Retirement Savings Plan

Vacation Pay

Life Insurance

Prescription Drug Reimbursement

Referral Bonuses

Job summary

Express Employment Professionals of Neosho is seeking a personable Front Office Receptionist to perform a variety of administrative tasks. You will answer and direct phone calls, greet guests, maintain files, and assist with inventory and insurance information.

This role requires strong computer skills and customer service experience, with the ability to multitask in a fast-paced office. Benefits include medical/dental/vision plans, 401(k), paid holidays, vacation pay, life insurance, and more.

Qualifications

• Experience in customer service and front-desk roles.
• Proficient with common software and MS Office.
• Ability to multitask and manage fast-paced environments.

Responsibilities

• Answer and direct phone calls.
• Maintain Excel spreadsheets.
• Keep track of office inventory.
• File paperwork.
• Professionally greet all guests and customers.
• Work with insurance information.

Skills

Customer service experience

Multi tasking

Well-developed computer skills

Proficient with computers/software

Ability to handle large call volume

Tools

Microsoft Excel

Job description

Express Employment Professionals of Neosho is seeking a personable Front Office Receptionist to perform a variety of administrative tasks. You will answer and direct phone calls, greet guests, maintain files, and assist with inventory and insurance information.

This role requires strong computer skills and customer service experience, with the ability to multitask in a fast-paced office. Benefits include medical/dental/vision plans, 401(k), paid holidays, vacation pay, life insurance, and more.