Customer-Focused Food Service Team Member

Potbelly; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Potbelly Sandwich Works in Raleigh, NC seeks a team-oriented associate to provide fast, friendly service and deliver high-quality products. You will work across multiple stations, follow Potbelly recipes, and uphold health and safety standards in a clean, inviting shop.

The role emphasizes strong communication, a sense of urgency, and the ability to handle a busy environment while maintaining personal hygiene and teamwork. Training is provided for food-handling and safety.

Qualifications

• Must complete a Food Handler course and exam where required.
• Must be at least 16 years of age.
• Ability to communicate clearly in English, both verbally and in writing.

Responsibilities

• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) per Potbelly recipe standards.
• Provide fast, friendly, and accurate service to customers.
• Comply with health and safety standards for food, cleanliness, and shop safety.
• Restock food line, chips, and cooler.
• Work multiple stations (load, dress, shakes, cash, prep, front).
• Prepare meats, cheeses, bread, vegetables, and condiments for sandwiches and salads.
• Prepare shakes, cookies, soups and other items.
• Clean and maintain shop areas including dining room, service line, kitchen, and restrooms.
• Operate cash register and handle cash procedures.

Skills

Customer service

Verbal communication

Team player

English fluency

Food safety hygiene

Sense of urgency

Knife handling

Multitasking

Education

Food handler certification

Minimum 16 years old

Job description

Potbelly Sandwich Works in Raleigh, NC seeks a team-oriented associate to provide fast, friendly service and deliver high-quality products. You will work across multiple stations, follow Potbelly recipes, and uphold health and safety standards in a clean, inviting shop.

The role emphasizes strong communication, a sense of urgency, and the ability to handle a busy environment while maintaining personal hygiene and teamwork. Training is provided for food-handling and safety.