Customer-Focused Food Service Associate

H-E-B; Taylor (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to keep a department well-stocked and clean while delivering exceptional customer service. You will prepare, package, and merchandise fresh products daily, ensuring food safety and sanitation standards are met.

You’ll handle customer questions, take orders, and assist across Bakery, Deli, and Prepared Foods as needed, with strong emphasis on accuracy, speed, and teamwork.

Qualifications

• HS Diploma or GED is required.
• Strong customer service and communication skills are essential.
• Ability to read, write, and follow instructions accurately.
• Experience working in fast-paced retail environments is a plus.
• Familiarity with basic computer systems and labeling equipment.

Responsibilities

• Provide superior customer service and answer product questions.
• Prepare, package, label, rotate, and merchandise fresh products daily.
• Maintain food safety and sanitation standards across departments.
• Use ordering systems and assist with inventory management as needed.
• Assist in bakery, deli and prepared foods tasks and sanitation.

Skills

Customer service

Communication

Reading & writing

Interpersonal skills

Planning & organizing

Fast-paced environment

Technical systems

Education

HS Diploma or GED

Tools

Point-of-Sale systems

Label machine

Scales

Job description

H-E-B is seeking a Food Service Representative to keep a department well-stocked and clean while delivering exceptional customer service. You will prepare, package, and merchandise fresh products daily, ensuring food safety and sanitation standards are met.

You’ll handle customer questions, take orders, and assist across Bakery, Deli, and Prepared Foods as needed, with strong emphasis on accuracy, speed, and teamwork.