Consumer Finance Specialist — Service & Growth

Heights Finance Corporation; Worth Township (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Heights Finance Corporation is seeking a Financial Service Representative to be at the heart of the customer experience. You will deliver exceptional service, build lasting relationships, and help customers obtain the financial solutions they need.

This role emphasizes growth, collaboration, and a rewards-based environment across a respected consumer credit lender. You will join a team that values customer focus, opportunities for advancement, and a support-driven culture within the Attain

Responsibilities

• Deliver Exceptional Service: Provide outstanding support to customers through the loan process with care and professionalism.
• Drive Sales Growth: Use consultative sales techniques to educate customers on financial products and services, identifying upsell opportunities.
• Engage Customers: Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote offerings.
• Support Delinquency Management: Collaborate with customers on past-due accounts, offering solutions and working toward resolution.

Job description

Heights Finance Corporation is seeking a Financial Service Representative to be at the heart of the customer experience. You will deliver exceptional service, build lasting relationships, and help customers obtain the financial solutions they need.

This role emphasizes growth, collaboration, and a rewards-based environment across a respected consumer credit lender. You will join a team that values customer focus, opportunities for advancement, and a support-driven culture within the Attain