Customer-Focused Dispatcher: Scheduling & Service Excellence

Paradox.ai by Workday - ATS; Ravensworth (VA); On-site; USD 22,000 - 44,000; Full time

Benefits offered by this job

Flexible Schedule

Paid Training

Bonuses & Incentives

Company-provided vehicle

Job summary

Glass Doctor is seeking a Dispatcher in Ravensworth, VA to provide top-notch customer service and coordinate field teams. You will schedule work, track equipment, and ensure timely reporting, while maintaining a safe, well-run operation.

Ideal candidates bring strong communication, attention to detail, and reliable driving records. The role offers a flexible schedule, training, bonuses, and a company vehicle when needed.

Qualifications

• Prior experience in customer service, preferably in a dispatch or service role.
• Strong interpersonal and written/verbal communication skills.
• Excellent attention to detail and time management.
• Familiarity with basic office software and spreadsheet usage.

Responsibilities

• Schedule manpower assignments and ensure emergency service execution.
• Maintain logs of equipment and conduct inventories and inspections.
• Process invoices, route sheets, time cards, and reports timely.
• Manage company vehicle program including maintenance and fuel.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Phone skills

Tools

Office software

Job description

Glass Doctor is seeking a Dispatcher in Ravensworth, VA to provide top-notch customer service and coordinate field teams. You will schedule work, track equipment, and ensure timely reporting, while maintaining a safe, well-run operation.

Ideal candidates bring strong communication, attention to detail, and reliable driving records. The role offers a flexible schedule, training, bonuses, and a company vehicle when needed.