Lead Dispatcher: Vehicle Repair Scheduling & Parts

Glass America; Dallas (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Paid holidays

Insurance (medical, dental, vision)

401(k) Retirement Plan

Short-Term Disability & Life Insurance

Voluntary Life Insurance

Safety glasses allowance

Voluntary Daily Pay

Job summary

Glass America in Dallas, Texas, is seeking a Dispatcher to lead technician staff, schedule vehicle repairs, and coordinate parts delivery. The role includes sourcing and delivering parts, maintaining inventory, and ensuring timely communications with customers and technicians.

Qualified candidates have at least 1 year of dispatcher experience in a mobile glass setting and a High School Diploma. The position is full-time with a comprehensive benefits package and opportunities for career growth.

Qualifications

• 1 year dispatcher experience in a mobile glass environment.
• High school diploma or equivalent.

Responsibilities

• Educate, train and ensure compliance with company standards.
• Communicate with subordinates and supervise technician staff.
• Coordinate parts orders, deliveries and backorders.
• Schedule and reschedule technician jobs to meet daily goals.
• Field ETA calls and notify customers of status.

Skills

Communication

Attention to detail

Follow-up

Education

High School Diploma

Job description

Glass America in Dallas, Texas, is seeking a Dispatcher to lead technician staff, schedule vehicle repairs, and coordinate parts delivery. The role includes sourcing and delivering parts, maintaining inventory, and ensuring timely communications with customers and technicians.

Qualified candidates have at least 1 year of dispatcher experience in a mobile glass setting and a High School Diploma. The position is full-time with a comprehensive benefits package and opportunities for career growth.