Customer-Focused Convenience Store Team Member

Loop Neighborhood; San Jose (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Fuel discount: 0.10¢/gal

Fuel discount: 0.30¢/gal

Fuel discount: 0.40¢/gal

Max 20 gallons and 2 fill ups per week

Job summary

West Coast Convenience is expanding and seeks customer-focused Team Members for Loop Neighborhood Market and related brands in California. We offer full-time and part-time roles across all shifts (morning, afternoon, night), with opportunities to grow within the company.

Team Members ensure smooth store operations, friendly service, and clean, safe facilities for customers. Join a fast-paced environment driven by service, teamwork, and safety.

Qualifications

• Flexible schedule for shifts (including 1st/2nd/3rd) and ability to adapt to store needs.
• Verbal and written communication with management on store operations in a timely manner.
• Read, understand, and write in English.
• Perform basic math including calculating change accurately.
• Validate identification for tobacco/alcohol sales as required by law.
• Physical ability to lift up to 50 pounds and climb ladders as needed.
• Remain calm and respond to emergencies per company policies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work effectively in varying temperature environments (coolers, outdoors, station).

Responsibilities

• Manage cash register during shifts and ensure balanced till.
• Stock shelves and maintain a clean, professional store appearance.
• Provide prompt, courteous customer service to customers, vendors, and staff.
• Maintain a safe, customer-friendly store and surrounding area.
• Troubleshoot and resolve car wash-related issues when needed.
• Prepare shift reports following company guidelines.
• Cross-sell and upsell store products to boost sales.
• Escalate high-priority issues to the manager.
• Perform additional duties as assigned.

Skills

Flexible schedule

Communication

English literacy

Basic math

ID verification

Physical stamina

Calm under pressure

Safety awareness

Environmental tolerance

Job description

West Coast Convenience is expanding and seeks customer-focused Team Members for Loop Neighborhood Market and related brands in California. We offer full-time and part-time roles across all shifts (morning, afternoon, night), with opportunities to grow within the company.

Team Members ensure smooth store operations, friendly service, and clean, safe facilities for customers. Join a fast-paced environment driven by service, teamwork, and safety.