Customer-Focused Checkout Associate

Hyvee.io; Pleasant Hill (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

Hy-Vee is seeking a friendly Checker to join our Grocery team in a fast-paced retail environment. You will operate the register, assist customers throughout the store, and help ensure every visit ends on a great note.

Responsibilities include greeting customers, handling payments, following store policies, and supporting promotions and special events. Training will be provided, and punctuality is expected.

Qualifications

• No formal education required; we will provide all the training you need.
• Ability to learn fast and follow procedures.
• Excellent customer service mindset.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and going out of your way to make every visit a great one.
• Operate the cash register accurately, scanning product and processing all payment types including cash, checks, credit cards, coupons, food stamps, WIC checks, rain checks, in-store charges, and lottery transactions.
• Count back change, issue receipts, and provide cash refunds or credit memorandums for returned merchandise as needed.
• Ensure compliance with local, state, and federal guidelines regarding WIC, food stamps, and the sale of tobacco, liquor, and lottery tickets.
• Place merchandise in bags or boxes, assist courtesy personnel, and support drive-up and carry-out service.
• Stay knowledgeable of item look-up numbers, department numbers, item features, and weekly ad price changes and sale items.
• Stock, face, and rotate merchandise, clean shelves, understand shelf tags, and take customers to items when requested.
• Keep the register area clean, ensure adequate supplies are available, and report improper cash levels in the cash drawer.
• Verify register balances at the beginning and end of each shift where applicable.
• Communicate clearly on the intercom or telephone and answer customer questions, following up with appropriate personnel as needed.
• Stay aware of your surroundings to support store safety and security.
• Assist store management with displays and decorations for special promotions and events as needed.
• Assist in other areas of the store as needed and take on special projects as assigned.
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines.
• Report to work when scheduled and on time.

Skills

Customer service

Arithmetic

Communication

Teamwork

Job description

Hy-Vee is seeking a friendly Checker to join our Grocery team in a fast-paced retail environment. You will operate the register, assist customers throughout the store, and help ensure every visit ends on a great note.

Responsibilities include greeting customers, handling payments, following store policies, and supporting promotions and special events. Training will be provided, and punctuality is expected.