Cashier & Customer Experience Specialist

Hy-Vee, Inc.; Marshall (MN); On-site; USD 15,000 - 19,000; Full time

Job summary

Hy-Vee, Inc. is seeking a Checker for our Grocery department. You’ll operate the register, assist customers across the store, and help ensure every visit ends on a positive note. This hourly role emphasizes accuracy, friendly service, and adherence to store policy in a fast-paced retail environment.

You'll greet customers, handle diverse payment types, and stay informed about weekly specials while maintaining shelves and displays. Training is provided to help you succeed.

Qualifications

• Follow detailed written or verbal instructions.
• Perform arithmetic calculations involving fractions, decimals, and percentages.
• Understand and follow directions and communicate supply needs orally or in writing.
• Work effectively as part of a team to deliver a great customer experience.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and making every visit special.
• Operate the cash register accurately and handle all payment types including cash, cards, coupons, and other methods.
• Count back change, issue receipts, and provide refunds or credits as needed.
• Ensure compliance with local, state, and federal guidelines for WIC, food stamps, tobacco, liquor, and lottery.
• Bag merchandise, assist courtesy personnel, and support drive-up and carry-out service.
• Stay knowledgeable about item look-ups, department numbers, and weekly ad prices.
• Stock, face, rotate merchandise, and keep shelves clean and organized.
• Maintain a clean register area, ensure supplies, and report cash level issues.
• Verify register balances at shift start and end where applicable.
• Communicate clearly via intercom or phone and answer customer questions with follow-up as needed.
• Be aware of surroundings to support store safety and security.
• Assist management with displays for promotions and events as needed.
• Take on special projects and assist in other areas as required.
• Maintain personal hygiene, dress standards, and Hy-Vee policies.
• Report to work as scheduled and on time.

Skills

Follow Instructions

Arithmetic

Communicate Needs

Teamwork

Education

No formal education required

Job description

Hy-Vee, Inc. is seeking a Checker for our Grocery department. You’ll operate the register, assist customers across the store, and help ensure every visit ends on a positive note. This hourly role emphasizes accuracy, friendly service, and adherence to store policy in a fast-paced retail environment.

You'll greet customers, handle diverse payment types, and stay informed about weekly specials while maintaining shelves and displays. Training is provided to help you succeed.