Customer-Focused Banking Teller

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

Dollar Bank, FSB in Pittsburgh is seeking an experienced Teller to deliver exceptional customer service while processing deposits, withdrawals, transfers, and loan payments for both retail and business accounts. As the first point of contact, you will help customers understand banking solutions and pursue referral opportunities.

The role requires accuracy, cash handling, and knowledge of bank products, with a commitment to professional appearance and integrity in a regulated environment.

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Responsibilities

• Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining an acceptable balancing record.
• Multitasking skills to quickly shift from transaction to transaction.
• Arithmetic skills to count money accurately.
• Computer literacy to access account information and process transactions.
• Develop a thorough knowledge of Bank products and guidelines by attending the required classes.
• Process transactions in an accurate and efficient manner while providing quality customer service.
• Maintain a professional appearance and always conduct yourself in a professional manner.
• Maintain the highest level of professional integrity and ethics.

Skills

Customer service

Cash handling

Transaction processing

Attention to detail

Multitasking

Computer literacy

Professionalism

Interpersonal communication

Education

High school diploma or GED

Tools

Teller equipment

Job description

Dollar Bank, FSB in Pittsburgh is seeking an experienced Teller to deliver exceptional customer service while processing deposits, withdrawals, transfers, and loan payments for both retail and business accounts. As the first point of contact, you will help customers understand banking solutions and pursue referral opportunities.

The role requires accuracy, cash handling, and knowledge of bank products, with a commitment to professional appearance and integrity in a regulated environment.