Customer-Centric Banking Teller & Referrals

Dollar Bank; Castle Shannon (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Job summary

Dollar Bank in Castle Shannon, PA seeks a Teller to deliver exceptional customer service while processing deposits, withdrawals, loan payments, and transfers. You will identify opportunities for referrals and support a welcoming banking experience.

Responsibilities include maintaining cash drawers, balancing records, and handling multiple transactions with accuracy, while upholding professional appearance and integrity as part of daily duties.

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Responsibilities

• Process transactions through teller equipment on all retail and corporate accounts, including deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining a balancing record.
• Multitask to shift between transactions quickly.
• Count money accurately with arithmetic skills.
• Access account information and process transactions using computer systems.
• Develop knowledge of bank products and guidelines through required training.
• Provide service with professionalism and integrity.
• Maintain professional appearance and conduct at all times.

Skills

Customer service

Cash handling

Balancing cash drawer

Attention to detail

Computer literacy

Multitasking

Professional conduct

Integrity

Education

High school diploma or GED

Job description

Dollar Bank in Castle Shannon, PA seeks a Teller to deliver exceptional customer service while processing deposits, withdrawals, loan payments, and transfers. You will identify opportunities for referrals and support a welcoming banking experience.

Responsibilities include maintaining cash drawers, balancing records, and handling multiple transactions with accuracy, while upholding professional appearance and integrity as part of daily duties.