Customer-Focused Teller: Cash & Banking Services

Dollar Bank; Pittsburgh (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Job summary

Dollar Bank is seeking a Teller to deliver exceptional customer service at the branch. You will handle deposits, withdrawals, and loan payments for both retail and business accounts while aiming to exceed referral goals.

You will operate teller windows, maintain accurate balances, and use computer systems to access account information. The role requires a high school diploma or GED and occasional travel to training.

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Responsibilities

• Process transactions on all retail and corporate accounts, including deposits, withdrawals, transfers, loan payments, and cash advances.
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window while maintaining a balanced record.
• Multitask to shift from transaction to transaction efficiently.
• Count money accurately using arithmetic skills.
• Access account information using computer systems.
• Attend required classes to deepen knowledge of bank products and guidelines.
• Provide high-quality customer service while processing transactions.
• Maintain a professional appearance and conduct at all times.
• Follow risk management and regulatory procedures as required by the bank.

Skills

Cash handling

Customer service

Attention to detail

Mathematical accuracy

Computer literacy

Education

High school diploma or GED

Tools

Banking software

Job description

Dollar Bank is seeking a Teller to deliver exceptional customer service at the branch. You will handle deposits, withdrawals, and loan payments for both retail and business accounts while aiming to exceed referral goals.

You will operate teller windows, maintain accurate balances, and use computer systems to access account information. The role requires a high school diploma or GED and occasional travel to training.