Customer Experience Teller

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 30,000 - 38,000; Full time

Job summary

Dollar Bank, FSB is seeking a Teller to act as the first point of contact, delivering exceptional customer service and a welcoming banking experience. You will process deposits, withdrawals, and loan payments, while identifying opportunities for referrals to meet customer needs.

Responsibilities include handling cash, maintaining security drawers, and balancing effectively. Travel to training sessions may be required to stay current with bank products and policies.

Qualifications

• High school diploma or GED required.
• Ability to travel to training.

Responsibilities

• Process transactions on retail and corporate accounts accurately.
• Meet referral goals and explain banking solutions.
• Maintain cash drawers, terminals, and valuables securely.
• Manage teller window with balanced records.
• Shift between transactions quickly with multitasking.
• Count money accurately with arithmetic skills.
• Access account information to process transactions.
• Attend required classes to learn bank products and guidelines.
• Provide high-quality customer service with professional conduct.
• Maintain professional appearance and uphold integrity.

Skills

Customer service

Cash handling

Multi-tasking

Computer literacy

Attention to detail

Education

High school diploma or GED

Job description

Dollar Bank, FSB is seeking a Teller to act as the first point of contact, delivering exceptional customer service and a welcoming banking experience. You will process deposits, withdrawals, and loan payments, while identifying opportunities for referrals to meet customer needs.

Responsibilities include handling cash, maintaining security drawers, and balancing effectively. Travel to training sessions may be required to stay current with bank products and policies.