Customer-Focused Banking Teller

Dollar Bank; Monroeville (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Job summary

Dollar Bank is seeking a Teller to deliver exceptional customer service at the first point of contact in our branch. You will handle deposits, withdrawals, loan payments, and transfers, while identifying opportunities for referrals to offer tailored banking solutions.

This role requires strong math skills, accuracy, and professionalism, with the ability to work in a fast-paced environment and meet referral targets.

Qualifications

• High school diploma or GED required.
• Ability to travel as needed to training.

Responsibilities

• Process transactions through teller equipment on all retail and corporate accounts (deposits, withdrawals, transfers, loan payments, cash advances).
• Meet established referral goals.
• Maintain cash flow and security drawers, terminals, and other valuables.
• Manage a teller window with balanced records.
• Multitask quickly between transactions.
• Count money with arithmetic accuracy.
• Access account information and process transactions with computer systems.
• Attend classes to develop knowledge of bank products and guidelines.
• Provide accurate, efficient service while maintaining professional appearance and conduct.
• Uphold the highest level of integrity and ethics; comply with regulations and procedures.

Skills

Customer service

Multitasking

Cash handling

Computer literacy

Bank product knowledge

Education

High school diploma or GED

Tools

Teller equipment

Job description

Dollar Bank is seeking a Teller to deliver exceptional customer service at the first point of contact in our branch. You will handle deposits, withdrawals, loan payments, and transfers, while identifying opportunities for referrals to offer tailored banking solutions.

This role requires strong math skills, accuracy, and professionalism, with the ability to work in a fast-paced environment and meet referral targets.