Customer‑Focused Banking Specialist

Sb Financial Group Inc.; Edgerton (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

State Bank is seeking a Universal Banker in Edgerton, OH to support customer service, sales, and cash handling in a busy branch. The role emphasizes accurate processing of deposits and transactions, building client relationships, and promoting bank products.

The position requires attention to detail, a willingness to learn, and the ability to meet sales goals while delivering a positive banking experience to customers.

Qualifications

• High school diploma or equivalent.
• Minimum of one year of related banking experience.
• Experience opening and servicing both personal and business accounts.

Responsibilities

• Greet and serve customers in a friendly, professional manner.
• Identify customer needs and refer to appropriate products and services.
• Meet or exceed referral and sales goals for business and consumer clients.
• Handle routine banking transactions accurately and promptly.
• Maintain knowledge of bank products and services and comply with policies.
• Assist in coordinating department tasks and reporting to supervisor.
• Support branch operations including deposits, transfers, and cash handling.

Skills

Reading & grammar

Analytical skills

Interpersonal skills

Eye‑hand coordination

Office machinery operation

Cash handling

Physical stamina

Education

High school diploma or equivalent

Job description

State Bank is seeking a Universal Banker in Edgerton, OH to support customer service, sales, and cash handling in a busy branch. The role emphasizes accurate processing of deposits and transactions, building client relationships, and promoting bank products.

The position requires attention to detail, a willingness to learn, and the ability to meet sales goals while delivering a positive banking experience to customers.