Customer-Focused Bank Teller - Real Impact & Growth

Hancock Whitney Corp.; Louisiana; On-site; USD 19,000 - 28,000; Full time

Job summary

Hancock Whitney Corp. in Louisiana seeks a friendly, detail-oriented Teller to deliver accurate cash handling, account servicing and product referrals. You will greet clients, process deposits, withdrawals, and loan payments, and promote digital banking solutions.

The role requires 6 months cash-handling experience, a high school diploma, and ability to work weekends/evenings. You will support branch operations, ensure risk controls, and build client relationships through personalized service.

Qualifications

• High School diploma or GED is required.
• 6 months of cash-handling or teller experience required.
• Previous sales and referral experience strongly preferred.
• Must comply with banking laws including Bank Secrecy Act.
• Able to work weekends and evenings, and to travel as required.

Responsibilities

• Deliver exceptional client interactions with accuracy, speed, problem resolution, risk mitigation, and personalized engagement.
• Handle client transactional needs, including deposits, withdrawals, check cashing, credit card advances, money orders, negotiable items, and loan payments.
• Educate clients on digital solutions (mobile, online, and ATM banking) to promote convenience and self-service adoption.
• Refer clients to internal business partners as financial needs are identified.
• Support financial center operations, including opening/closing procedures, vault management, night depository, cash drawer setup, workstation preparation, and balancing.
• Uphold risk management, compliance, and security standards.
• Greet and direct client traffic, actively manage the lobby.
• Perform research, special projects, and other duties as assigned.

Skills

Cash handling

Customer service

Sales and referrals

Risk compliance

Communication skills

Education

High School diploma or GED

Job description

Hancock Whitney Corp. in Louisiana seeks a friendly, detail-oriented Teller to deliver accurate cash handling, account servicing and product referrals. You will greet clients, process deposits, withdrawals, and loan payments, and promote digital banking solutions.

The role requires 6 months cash-handling experience, a high school diploma, and ability to work weekends/evenings. You will support branch operations, ensure risk controls, and build client relationships through personalized service.