Customer-Focused Bank Teller | Grow Your Banking Skills

PNC; Bexley (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Pension and stock purchase plans

Educational assistance

Robust wellness program

Job summary

PNC is an in-office company that values balance and an inclusive culture. As a Teller in the Retail Branch Banking organization, Bexley Branch office, you will be based in Bexley, OH.

This role emphasizes delivering a personalized customer experience, identifying banking opportunities, and performing lobby engagements while ensuring accurate processing of transactions and adherence to policies.

Qualifications

• Roles at this level typically do not require a university/college degree.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.
• Prior experience is not required.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and refers to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures and ensures teller and branch daily operations are completed accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC is an in-office company that values balance and an inclusive culture. As a Teller in the Retail Branch Banking organization, Bexley Branch office, you will be based in Bexley, OH.

This role emphasizes delivering a personalized customer experience, identifying banking opportunities, and performing lobby engagements while ensuring accurate processing of transactions and adherence to policies.