Customer-Focused Auto Service Advisor | Growth & Bonuses

Murgado Automotive Group; Chicago (IL); On-site; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision coverage

Ongoing training and development opportunities

Job summary

A leading automotive group is seeking an Automotive Service Advisor at Volkswagen of Downtown Chicago, Illinois. This customer-oriented role requires greeting and consulting customers, scheduling appointments, and educating them on vehicle maintenance. Ideal candidates will have strong communication skills and automotive knowledge. The position offers competitive compensation and comprehensive benefits in a supportive work environment. If you're passionate about customer service and automotive excellence, we want to hear from you!

Qualifications

• Previous experience as an Automotive Service Advisor or related customer service role preferred.
• Knowledge of automotive service and repair procedures is a plus.
• Valid driver's license and clean driving record required.

Responsibilities

• Greet customers in a friendly and professional manner.
• Consult with customers regarding their vehicle service needs.
• Schedule service appointments and coordinate with the department.
• Educate customers on recommended maintenance services.

Skills

Customer service orientation

Communication skills

Organizational skills

Technical knowledge of vehicles

Education

High school diploma or equivalent

Associate's degree or vocational training in automotive technology

Tools

Service scheduling systems

Microsoft Office Suite

Job description

A leading automotive group is seeking an Automotive Service Advisor at Volkswagen of Downtown Chicago, Illinois. This customer-oriented role requires greeting and consulting customers, scheduling appointments, and educating them on vehicle maintenance. Ideal candidates will have strong communication skills and automotive knowledge. The position offers competitive compensation and comprehensive benefits in a supportive work environment. If you're passionate about customer service and automotive excellence, we want to hear from you!