Automotive Service Advisor — Growth & Training

Murgado Automotive Group; Chicago (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation package

Health insurance

Dental and vision coverage

Retirement plans

Ongoing training and development

Supportive work environment

Job summary

Volkswagen of Downtown Chicago, part of the Murgado Automotive Group, is looking for a customer-focused Automotive Service Advisor. This role requires welcoming customers, understanding their service needs, and providing timely recommendations. Candidates should possess strong communication and organizational skills, with a background in customer service being preferred. Join a dynamic team and enjoy competitive compensation, a comprehensive benefits package, and opportunities for growth.

Qualifications

• High school diploma required; associate's degree preferred.
• Previous experience as an Automotive Service Advisor or in customer service.
• Knowledge of automotive service and repair procedures.

Responsibilities

• Greet customers and consult to understand service needs.
• Schedule service appointments and coordinate with the service department.
• Provide accurate estimates for service costs and timelines.

Skills

Communication

Interpersonal Skills

Customer Service

Organizational Skills

Time Management

Education

High school diploma or equivalent

Associate's degree or vocational training in automotive technology

Tools

Service scheduling systems

Microsoft Office Suite

Job description

Volkswagen of Downtown Chicago, part of the Murgado Automotive Group, is looking for a customer-focused Automotive Service Advisor. This role requires welcoming customers, understanding their service needs, and providing timely recommendations. Candidates should possess strong communication and organizational skills, with a background in customer service being preferred. Join a dynamic team and enjoy competitive compensation, a comprehensive benefits package, and opportunities for growth.