Customer-Focused Assistant Store Manager (Cash & Service)

cngholdingsinc; Post Falls (ID); On-site; USD 42,000 - 52,000; Full time

Job summary

CNG Holdings, Inc. in Post Falls, ID is seeking an Assistant Store Manager to lead daily store operations and deliver outstanding customer service.

You will supervise staff, uphold regulatory requirements, and drive sales while maintaining a welcoming, efficient retail environment. Responsibilities include educating customers on product options, managing cash handling, processing transactions, and ensuring compliance with policies.

Qualifications

• High school diploma or GED or equivalent experience.
• 1+ year of experience in sales, customer service, and/or cash handling.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office.
• Ability to multitask and work autonomously.
• Must have own transportation and a valid driver's license.
• Commitment to accountability, inclusivity, transparency, and focus.

Responsibilities

• Educate customers on product options and meet their needs.
• Escalate issues to store leadership when needed.
• Answer phone inquiries and process customer applications.
• Perform outbound calls for sales, courtesy, and compliance.
• Handle cash, balance drawers, and prepare deposits.
• Ensure transactions comply with company policies and regulations.
• Complete required compliance trainings.
• Support other duties as assigned.

Skills

Customer service

Active listening

Communication

MS Office

Multitasking

Transportation

Education

High school diploma or GED

Tools

Microsoft Office

Job description

CNG Holdings, Inc. in Post Falls, ID is seeking an Assistant Store Manager to lead daily store operations and deliver outstanding customer service.

You will supervise staff, uphold regulatory requirements, and drive sales while maintaining a welcoming, efficient retail environment. Responsibilities include educating customers on product options, managing cash handling, processing transactions, and ensuring compliance with policies.