Community Banker: Customer Care & Digital Tools

Minnwest Bank

Rochester (MN)

On-site

USD 28,000 - 30,000

Full time

7 days ago

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Benefits offered by this job

Medical, Vision and Dental Insurance

401(k) with Employer Match

ESOP

Paid Holidays and Vacation

Parental Leave

Disability Insurance

Life Insurance

Tuition Reimbursement

Employee Assistance Program

Paid Time Off for volunteering

Diversity & Inclusion ERG

Job summary

Minnwest Bank is seeking a Universal Banker II in Rochester, MN to deliver exceptional customer service, support transactional banking, and assist with consumer lending and digital banking education. The role requires travel to local branches for staffing coverage and offers mileage pay when using a personal vehicle.

The position starts at $20–$22 per hour, with occasional travel (<5%) to Minnwest Bank Training Center in Eagan, MN. Starting pay range reflects local market.

Qualifications

High school diploma or equivalent.
At least 1 year cash handling and customer service experience.
Successful completion of consumer account opening training.
Strong communication and interpersonal skills.
Ability to learn banking systems and procedures.
Teamwork.

Responsibilities

Provide exceptional customer service during all customer interactions.
Process customer transactions accurately and efficiently.
Assist customers with basic account maintenance and digital banking tools.

Skills

Cash handling

Customer service

Communication skills

Banking systems

Teamwork

Account opening training

Education

High school diploma

Job description

The position starts at $20–$22 per hour, with occasional travel (<5%) to Minnwest Bank Training Center in Eagan, MN. Starting pay range reflects local market.

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