Customer-Centric Teller: Drive Transactions & Solutions

Associated Bank; Viroqua (WI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) and Pension

Volunteer time off

Diversity-focused Colleague Resource G

Competitive pay & development

Parental leave & stock plan

Personal banking benefits

Job summary

Associated Bank is seeking a Teller in Wisconsin to provide exceptional customer service, process transactions accurately, and promote banking solutions. You will identify customer needs, refer to colleagues, and support daily branch operations while teaching customers about digital tools.

The role emphasizes teamwork, integrity, and community impact within a collaborative branch network.

Qualifications

• High school diploma or equivalent required.
• Up to 2 years of demonstrated customer service experience.
• Experience in retail banking or financial services preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Process customer transactions accurately and efficiently following policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller in Wisconsin to provide exceptional customer service, process transactions accurately, and promote banking solutions. You will identify customer needs, refer to colleagues, and support daily branch operations while teaching customers about digital tools.

The role emphasizes teamwork, integrity, and community impact within a collaborative branch network.